Frequently Asked Questions
1. What types of leather do you source for your products?
We source a wide variety of genuine leathers from trusted tanneries in India and abroad, including cowhide, buffalo, goat, and more, ensuring premium quality and durability.
2. How do you ensure the authenticity and quality of your leather products?
We work directly with certified manufacturers and conduct stringent quality checks at every stage, adhering to international standards to guarantee genuine, high-quality leather goods.
3. Can you customize leather products according to buyer specifications?
Yes, we offer customization in design, color matching (including metallic colors), lining materials, and hardware, subject to minimum order quantities.
4. What is the typical lead time for production and delivery?
Most orders are shipped within 6-8 weeks of order confirmation. For larger or repeat orders, we can negotiate a shipment schedule in advance.
5. What export documentation do you provide?
We ensure all necessary export documents are complete and accurate, including commercial invoices, packing lists, certificates of origin, and compliance certificates to facilitate smooth customs clearance.
6. Which international markets do you export to?
We export to key markets including the USA, Europe, Canada, and other global destinations, with extensive experience handling their regulatory and compliance requirements.
7. How do you handle shipping and logistics?
We collaborate with reliable freight forwarders and logistics partners specializing in leather goods to ensure timely and safe delivery, managing all shipping schedules and customs documentation efficiently.
8. Do you follow ethical and sustainable manufacturing practices?
Yes, we prioritize ethical sourcing, comply with environmental standards, and conduct social audits such
as SEDEX to promote responsible production.
9. What are your payment terms and options?
Payment terms are flexible and can be discussed based on order size and buyer requirements, typically including advance payments, letters of credit, or other secure methods.
10. Can you provide samples before bulk orders?
Yes, we provide product samples to help buyers assess quality and design before placing large orders.
11. How do you differentiate genuine leather from synthetic materials?
Genuine leather has unique natural grain, durability, and aging characteristics, unlike synthetic materials. We ensure all our products are made from authentic leather sourced directly from tanneries.
12. What support do you offer for new buyers unfamiliar with leather exports?
We guide new buyers through the entire process, from product selection and customization to export documentation and shipping, ensuring a smooth and transparent experience.